Order Fulfillment Policy

The convenience and satisfaction of our clients and customers is extremely important to us, which is why we strive to proccess your orders in a timely fashion.


Digital Product Fulfillment

For your convencience, allf of our digital E-Books are set up to allow you to download the electronic content immediately upon purchase. As soon as your purchase is complete, you will receive an email with the appropriate download for the purchased material.

If for some reason, you have trouble downloading the material, please contact us at newyorkmuscleradio@gmail.com with your order number and we will look into it for you promptly.


Coaching Services Fulfillment

Upon purchasing your coaching plan, you will receive an email with an attachment to the New York Muscle Radio Waiver/Questionaire Form. Please be aware that until you complete and email back this form to newyorkmuscleradio@gmail.com, we cannot begin your coaching process. Once we receive the completed form, please allow 1-2 days for us to formulate an appropriate plan to help you meet your goals. 


Fulfillment of Shipped Products

We strive to process all of your orders in a timely fashion. All of our physical merchandise that requires shipping will be processed and shipped out within 3 business days.